Guide to Dealership of Tomorrow

Klicken Sie hier, um Wardsauto.com zu abonnieren

Laden...

8 jahre vor

Html
Text

MAY 9, 2017

The Big Story: Guide to Dealership of Tomorrow

During the next decade, the average U.S. franchised new-car dealership will see many changes to how the store is set up and run, says researcher Glenn Mercer.

“Our labor gross profit is up 24%. Our biggest challenge was having clients leave. About 20% were going somewhere else. With Advanced Service, they are coming back in. I would tell other customers they would be foolish not to try it.”
– Clay Caruthers, Service Manager, Land Rover Dallas
See how Clay improved

Auto Dealers’ Pay Plans Slowly Changing

The lack of a guaranteed base salary at some dealerships is a deal breaker to some prospective Gen Y employees.

Discover What’s Possible. Your customers want a seamless experience, from the time they start engaging on your website until they drive off your lot. That takes a connected approach powered by the Dealertrack Dealflow Advantage – a workflow that extends beyond the limits of single-point providers and to an integrated online to in-store process.

Footwear Came in Handy, But Shoe Boxes Were Vital

Authenticom’s Steve Cottrell recalls an early customer-relationship management system that didn’t rely on computers.

‘Buy Now’ Approach Comes at a Cost

Pushing customers to purchase immediately can push them away.

Video: Dealer News

Today's newscast from CBT Automotive.

Virtual Sales Assistant Lends Hand in Service Drive

Developer Conversica says its artificial-intelligence software has helped boost sales in the showroom and now will seek to do the same for dealership service departments.