| | | Now available: New Insights, personalization, and enhanced case creation in your HPE services experience | | | When you sign-in to HPE Support Center starting today, you will experience the following benefits:
Digital Case Management: Easier case creation for software and unlinked products with improved case creation flow by product type. Insights Dashboards For HPE support services customers: introducing on-demand, data-driven insights for your products, contracts and cases. Insights Dashboard: Holistic overview of your products and cases with your support level info. Incident Dashboard: Detailed case trending, and then drill into incident details by service level, severity, status, proactive vs. reactive and more. Please note: HPE Proactive Care reports are now being replaced by the new insights dashboards. Virtual Agent Enhanced guided troubleshooting experience for memory and fan issues with ProLiant servers. Expanded language support for case status – Japanese, Spanish languages added. |
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