Plus, don’t miss our upcoming webinar to improve performance review conversations.
| | | | | Hi John,
Ever withheld important feedback for fear of an emotional outburst? Instead of letting the emotions of others dictate outcomes in crucial moments, try the suggestions outlined in today’s Q&A. And don’t hesitate to share your own ideas in the comments.
Also, don’t miss our upcoming webinar about holding more effective performance review conversations. Details below.
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| | | | | Crucial Conversations for Accountability | |
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| | Working with Sensitive, Emotional Employees | | by Justin Hale |
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| | How do you deal with sensitive employees who become overly emotional when held accountable?
Signed,
Tiptoeing
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| | | | This is such a challenge! It’s the main reason people don’t hold others accountable—because they become emotional and defensive.
Two questions I want to address:
1. Why do people get defensive?
2. What can you do?
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| | | | | | | | WEBINAR | | Webinar: How to Improve Your Performance Review Conversations | | Join coach, educator, and Master Trainer Scott Robley to learn how to hold better performance reviews. Instead of holding a perfunctory annual formality, learn skills to discuss and address behaviors to help your people grow and your team thrive. | | | |
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| | | | Oct 21–25 | | Crucial Conversations® for Accountability | | Join us live online and learn how to:
Master performance discussions. Reach alignment when stakes are high and opinions vary. Strengthen trust and reliability. Apply multiple sources of influence. Get results and improve relationships. | | | |
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| | | | | | We can alter an individual’s knowledge about the world. Indeed, profound social change often begins in shifts in understanding the world. | | | | | |
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