With new Tone Analyzer, IBM Watson can tell if customers are satisfied or frustrated on its own

A new feature from IBM takes voice recognition a step further by detecting subtleties in tone. Here's what a more sensitive chatbot could mean for customer service.

IBM, London Stock Exchange build blockchain tool to manage shareholder data

Cisco's work with the automotive industry supports car sharing and autonomous vehicles

Growth of Enterprise Ethereum Alliance signals blockchain's impact on future of business

South Australian police look to VR to improve firearms training

Even if your AI works, the law may not allow it

ODG R-7 AR-enabled Smartglasses: The smart person's guide

The 29 coolest USB sticks for tech pros

This IT budget survey from Tech Pro Research focuses on technology decision makers' plans for 2018. What are your company's top tech priorities for next year? Is your IT budget increasing? Let us know by taking this 5-minute survey.

How to choose and manage great tech partners

In a world increasingly dominated by cloud computing and outsourcing, vendor management has become a core competency of running a great IT department. Here's how to maximize your partnerships.