In a time of critical staffing shortages and financial challenges, hospitals need technology to improve efficiency, reduce staff burden and maximize revenue capture, all while giving patients the modern digital experience they expect. The answer? Digital self-service.
Digitizing the patient experience via self-service pre-registration, digital front door and one-touch payments saves time, optimizes staff resources and ensures the accuracy and integrity of patient data to prevent costly denials. Plus, you allow patients to access their healthcare anytime, anywhere, from any device−just how they want it.
Leveraging patient self-service tools to shift registrar tasks to patients to ease staff burden Enabling the consumer experience patients expect Improving and automating patient access functions to decrease costly rework and increase pre-service revenue Using payment estimation and payments processing throughout patient access to improve up-front revenue capture and reduce cost-to-collect
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