Experts weigh in on how to handle workplace conflict | On-the-job training vital for tomorrow's manufacturing | Why the backup catcher is the real MVP in work, life
Kansas City Chiefs tight end Travis Kelce (right) shouts at head coach Andy Reid (left) during a tense moment in Super Bowl LVIII. (Jamie Squire/Getty Images)
Kansas City Chiefs tight end Travis Kelce showed us how not to handle a workplace conflict when he got into a heated sideline exchange with head coach Andy Reid during this past Sunday's Super Bowl. In this article, conflict-resolution experts offer suggestions for better addressing disagreements among colleagues, including speaking up before frustration gets overwhelming and shifting perspective on the problem so you don't blame someone unfairly. Full Story: National Public Radio (2/14)
Enhance your skills with SHRM seminars. Now is the perfect time to plan for career growth. Gain the skills you need and grow your network with SHRM seminars! Learn from industry experts at the date and time that best fits your schedule. Explore in-person programs today!
ADVERTISEMENT:
Recruiting & Retention
On-the-job training vital for tomorrow's manufacturing America's manufacturing sector faces a growing skills gap that threatens to leave millions of jobs unfilled by the decade's end. Experts warn that initiatives such as online courses cannot fully prepare workers for complex manufacturing processes and propose the solution is hands-on, apprenticeship-style training to replace retiring skilled workers and meet industry demands. Full Story: Manufacturing (2/13)
Meal kit benefit to help workers make nutritious choices In a push to encourage nutritious food choices, major insurer Cigna is collaborating with the HelloFresh meal kit company to offer discounted food delivery subscriptions for employer-sponsored health plan members. Cigna executive Heather Dlugolenski said it behooves employers to support workers' wellness and productivity by making nutritious food more available. As many as 12 million health plan enrollees may be eligible for the program. Full Story: Fierce Healthcare (2/14)
Technology
Research: Leaders evaluate generative AI, but few use it Most employers are reviewing generative AI's potential instead of implementing it, while the technology industry is leading the way in engaging with the new tools, according to Russell Reynolds Associates research. "Leaders in finance and HR and DE&I functions were the least likely to report that their teams had taken steps to implement the technology, with 45% and 38% saying they've taken no action," the researchers write. Full Story: Russell Reynolds Associates (2/13)
The HR Leader
Present your case when asking for a raise When pitching for a raise or promotion, create a slide deck or presentation documenting how you improved the company's bottom line, sales, customer service or workflow. This will help your manager remember highlights of your work, but this doesn't have to wait until a year-end performance review, writes Ben Gran. Full Story: The Motley Fool (2/13)
SmartBreak: Question of the Day
Henry Lewis in 1961 became the first conductor of African American descent to lead a major symphony orchestra. Which one?
When people care about their work, they’re willing to battle for it. We saw this Sunday when cameras caught Kansas City Chiefs star Travis Kelce screaming into head coach Andy Reid’s face and bumping him, causing him to stumble slightly. Kelce talked about the incident during his weekly podcast, "New Heights," that he co-hosts with his older brother, and Philadelphia Eagles center, Jason Kelce. "It wasn't me mad at Coach Reid as it looks, it was the frustration of our team not having success, turning the ball over, and me being on the sideline," the younger Kelce said. Whether you work at an office, in a factory or on a football field, you’re bound to run into a snag with a colleague at some point. Our top story today from NPR outlines ways you can address these conflicts and find reasonable solutions. The one that stood out to me was the first one: Speak up in the moment. This is fair. It will feel awkward, but it will also keep a small problem from blowing up into a large one. And when you speak up, be brief, be courteous and stick to the facts. Don’t get sucked into an emotional tornado. You’ll lose your audience and credibility. What do you think? Did these tips seem useful? What would you add to the list? Have you had to navigate a tough moment with a colleague? What worked for you? (No worries! I keep it confidential unless you say otherwise.) Let me know! And if you enjoy this brief, tell others so they can benefit also.
Sharing SmartBrief on Workforce with your network keeps the quality of content high and these newsletters free.
