MAY 4, 2020

Hey there. Welcome to the WardsAuto Dealer 5 for Monday May 4. To start your day, we've put together items from WardsAuto.com and across the Internet. So let's go:

Tesla gets bad reviews for its handling of negative customer reviews. Here's why.

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Even after auto retail recovers from the pandemic, Lithia plans to stick with a leaner head count, among other things.

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By year's end, the “natural” demand level should start to reassert itself and U.S. auto sales should be on their way to recovery, but not painlessly, says ALG.

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On the used-car front, COVID-19 has taken its toll on some models more than others. Click here to see which ones.

Tesla does a lousy job handling customer reviews. Here's why.

Full article

That’s our WardsAuto Dealer 5 for today. We’ll be back soon with more high fives.

And to reach the editor for whatever reason (i.e. comments, complaints, questions, directions), contact Steve Finlay at [email protected].

OK, finally... Forward this alert to dealership colleagues. The more in-the-know people at your place, the better it is. Over and out.

Now for the legal stuff...