October 08, 2020
It may seem counterintuitive for sales teams to focus on anything except selling â or for service teams to focus on anything except resolving support cases. But having these teams lean into data analytics can actually help both sales and service in revolutionary ways. Here's why. Read more â¶
Customer-Centric Digital Transformation
How the Boston Red Sox Score Big on Service and Sales
4 Strategies to Drive Bottom-Line Impact with Automation
Applying Cloud to Strategic Resilience Efforts
Tech and Emotional Support for a Distributed Workforce: An IT Leaderâs Perspective
The state of the CIO job market
A growing number of IT leaders and their sales counterparts are working together to centralize data, monitor customer activities, and enhance customer experiences. Read more â¶
When COVID-19 led to a shortened 60-game season for MLB teams, it raised the stakes for the Boston Red Sox. Read more â¶
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A recruiter's perspective on the CIO job market and interview process today. Read more â¶
