FEBRUARY 11, 2020

The missing variable has revolved around value.

As competition for customers intensifies, dealers can stand out from the crowd by offering better customer experience and by being the first in line when customers are ready to buy. See how artificial intelligence can help your dealership do both. Learn More

Responding to Customer Reviews a Found Art

“Reputation management has gained steam over the years,” says Dealer.com’s Erica Danford.

Dealer Group That Stages Chicago Auto Show Rebuts Raps

“We’re experts at engaging and exciting consumers,” says David Sloan of the dealer association that stages the city's annual automotive extravaganza.

Cybertruck’s Low Costs Will Save Tesla Millions

Critics had a field day ripping into the design, but they missed a crucial point: Tesla can eliminate most of the tooling costs.

Audi’s EV Point Man Makes His Case

By 2025, a third of Audi’s product portfolio will be electric, says Cody Thacker, Audi of America’s head of electrification.

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