| Crisis Communications KFC and DHL respond to the #KFCCrisis The restaurant group blamed its new supplier after the fast-food chain had to close most of its restaurants in the U.K. and Ireland. KFC is relying on humor, as social media clucks its disdain. | | | |
| From the Archives 7 cardinal sins of deadlines If an impending project’s due date has you feeling sick to your stomach—or if you’re a serial procrastinator—make sure you don’t commit one of these deadly mistakes. | | | |
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| From the Archives 3 ways PR pros can make a splash Though making connections is an integral part of a successful career in PR, it’s also about subject expertise—and how communicators can showcase their skills. | | | |