What’s at the Heart of JCPenney’s CX Strategy?

Discover how to drive loyalty while overcoming siloed data sets - Hi John,

Retail brands find delivering personalized messages across channels difficult due to siloed and inaccessible data. These data limitations inhibit teams from achieving a true, 360-degree view of customers, which leads to poor experiences.

Join me for a live Tech-Talk Webinar with JCPenney’s Roger Worak, vice president, customer engagement and insights, to learn how the legacy retailer has overcome data challenges by creating an experience model that rewards its loyal shoppers.

Register here, and together we will learn how to:

Focus on loyalty strategies that drive brand engagement Prioritize reduction in churn to create stronger long-term customer relationships Reengage with past purchasers to propel intuitive selling strategies

Reserve your seat now to join me on Tuesday, October 11 at 2pm ET / 11am PT.

This Tech-Talk Webinar is sponsored content by ActionIQ.

Sincerely,
Marissa Coslov
Vice President, Insider Intelligence

P.S. Please forward this invite to colleagues who are interested in improving customer experience. Thank you!

Interested in sponsoring a webinar? Email [email protected]

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