IDG’s Top Enterprise Stories |
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| | Our top picks from IDG's editors |
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| Growth and change are inevitable in IT, but transformational leadership can inspire workers to embrace change by fostering a company culture of accountability, ownership and workplace autonomy. Read More ▶ |
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| | | Video/Webcast: 8x8 The modern contact center is a customer communication hub, requiring optimization of every aspect to provide top-notch customer experiences. Aberdeen research shows that firms who integrate both business and contact center communications enjoy 3.0-times greater annual increase in agent productivity - all while improving customer satisfaction rates by 3.2-times. Read More ▶ | | Early AI research tackled the challenge the wrong way, but there’s now progress around machine intuition, unsupervised learning, and creativity Read More ▶ |
| | If you’re still relying on conference calls or IM, it's time your team explored group chat. Here's what Slack, Microsoft Teams, Facebook Workplace, Stride and six other chat providers have to offer. Read More ▶ |
| | | | CIOs at Armstrong, Putnam Investments, Sprint and other enterprises are steering digital initiatives to drive business growth and drive operational efficiency. These digital transformation examples detail IT leaders’ strategies, implementations and challenges. Read More ▶ |
| | | | To move up the ladder, focus your resume on your strongest traits — and back up those assertions with actionable results you’ve achieved at each step along your career trajectory. Read More ▶ |
| | From NotPetya's global disruption to North Korea's digital plundering of financial institutions, state-sponsored cyber attacks should be top of mind for business leaders. Here's how to defend against them. Read More ▶ |
| | To find the right security job or hire the right candidate, you first need to find the right recruiter. CSO's security recruiter directory is your one-stop shop. Read More ▶ |
| | CSO Online’s calendar of upcoming security conferences makes it easy to find the events that matter the most to you. Read More ▶ |
| | Trial Download: SelectHub This interactive analyst report gives you comparison ratings, reviews and pricing from actual software selection projects. Get everything you need to make the right decision here! Read More ▶ |
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