Register now for NICE Talks
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Join our NICE Talks to hear answers to questions you ask about AI for CX. In this session we will take a deep dive into the question: How should I do workforce management in the digital era? | | | | Hi there, Industry analyst Donna Fluss, Founder and President at DMG Consulting, and Andrea Matsuda, Senior Product Marketing Manager at NICE, will discuss:
Why companies need to revamp their WFM policies, procedures, and applications to support the digital generation Top challenges voice-centric WFM solutions are facing with digital interactions How NICE is helping enterprises transition and reposition their WFM solutions to meet the needs of digital-centric customers Join us on Thursday, March 21st at 11 am EDT.
Even if you can't make it to the live session, be sure to register, and we'll send you the session recording to watch at your convenience.
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