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How does leading telecommunications company Telia navigate data silos created by multiple products, services, and brands to craft coherent, cross-channel customer experiences?
In this webinar on September 29, Telia Sweden's Head of Customer Value Management & Analytics B2C, Lena Lindgren, will share:
• How Telia built a customer-centric, cross-channel journey • Ways technology facilitated Telia's digital transformation • Why data-driven decisioning creates value for customers and businesses