Live Webinar:
Thursday, August 20, 2020
2:00 pm ET
in a Turbulent World
Turbulent times create uncertainty and instability in the hearts and minds of clients and employees alike. Reduced face-to-face contact with clients and remote workforces make retention and loyalty more difficult to manage.
Join us for this webinar to learn how to:
- Quantify employee and client satisfaction levels
- Know when to intervene to address issues and opportunities
- Know when to escalate problems to higher levels
- Rescue at-risk clients and employees
