For today’s industrial enterprises, the disruption caused by a highly competitive global market, greater product complexity, and the growing shortage of highly skilled workers can severely impact service quality and customer satisfaction. In this webinar, Mike Campbell, Executive VP of Augmented Reality Products at PTC, will discuss how best-in-class service organizations are leveraging augmented reality to optimize and enhance their operations and provide differentiated service offerings including real-time IoT data and predictive analytics. You will learn how AR can help your service organization to: Improve service effectiveness and lower service costs. Speed up troubleshooting and boost first-time fix rates. Reduce the time and cost of onboarding new employees. Dramatically improve customer satisfaction. |