Hi John,
Which digital methods are you using to communicate with customers?
It's no mystery that technology is changing how utilities communicate with their customers. The rise of social media, text messages and other modes of automated and personal communication tools provide us with an opportunity to deepen relationships with customers while also empowering field workers with information that helps them do their jobs better.
The Utility Dive Brand Studio is conducting a quick pulse survey to better understand how utilities around North America are deploying communication tools and the benefits it delivers to companies and their customers alike.
To show our appreciation, we've got a $5 Starbucks gift card with your name on it. Plus first access to the survey report.
Best,
The Utility Dive Brand Studio