How AI improves operations for the drive-thru and the overall customer experience

As the restaurant industry tackles the labor shortage, incorporating artificial intelligence, IoT, and other technologies may be essential to addressing these challenges according to SoundHound AI executive Mike Lauricella, who was present at the recent National Restaurant Association Show. He and technology partners from HME and Samsung explained how AI-powered solutions ensure consistent customer experiences for consumers, as well as higher average checks for foodservice operators.