Hey there. Welcome to the WardsAuto Dealer 5 for Monday, August 21. To start your day, we've put together items from WardsAuto.com and across the Internet. So let's go:
1.
He’s 86, still works 40 hours a week and has made a mark on the industry since the 1950s. WardsAuto interviews an amazing dealer.
Automotive retail is more than just a numbers game; it’s about building relationships and with VIP customer experiences. Every interaction in the customer journey impacts your bottom line. Learn how ELEAD1ONE helps dealers sell more with intuitive and transparent sales, service and marketing solutions that drive profitable results.
2.
In the buying and selling of dealerships, letters of intent can carry unintended consequences.
At Sentry we don’t have customers. We have relationships. For more than 110 years, we’ve been there for companies like yours. From start to finish. Listening. Talking. Engaging in conversation. Learn our story.
4.
NADA Chairman Mark Scarpelli says automakers’ stair-step incentive programs for dealers “run afoul of everything” dealers and their customers care about.
That’s our WardsAuto Dealer 5 for today. We’ll be back soon with more high fives.
And to reach the editor for whatever reason (i.e. comments, complaints, questions, directions to Pillow, PA; night-night), contact Steve Finlay at [email protected] .
OK, finally... Forward this alert to dealership colleagues. The more in-the-know people at your place, the better it is. Over and out.
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