| Walmart Plus Preps for September launch, Visa takes aim at unemployment insurance fraud, Consumers seek trust, not new features from FIs |  | | Visa Takes Aim At Unemployment Insurance Fraud Fraudsters today are operating at the intersection of U.S. government jobless benefits, vulnerable populations and digital payments. Mike Lemberger, senior vice president of risk for North America at Visa, tells Karen Webster that the impact of unemployment fraud on consumers, banks and state governments prompted Visaâs fraud detection teams to use its network assets to find fraud by following the money flows. Hereâs how. |
| Teriyaki Madness CEO On Taking The Madness Out Of Online Ordering Trying to keep up with the massive influx of takeout and delivery orders has thrown restaurants into overdrive in an effort to keep serving up the menu â and ordering â preferences of their customers. In this monthâs Order To Eat Tracker, Michael Haith, CEO of fast casual grille Teriyaki Madness, shares his experiences in using order management tech to streamline the many channels his customers now tap to order from his menu. |
| Rethinking The Supply Chain To Optimize B2B Payments Organizations have scrambled to accelerate their supply chain digitization roadmaps, yet even with automated procurement tools and electronic B2B payments, businesses still struggle. Gary Conroy, TransferMateâs chief product officer, and Rajiv Ramachandran, Coupa vice president of product management and engineering, tell PYMNTS that reimagining supply chain strategies can help these companies thrive. |
| How Merchants Are Navigating Digital’s ‘Second Shift’ Retailers of all types had to accelerate their move online during COVID-19’s initial stage, and are now moving into phase two of their digital shift, Nandan Sheth, senior vice president and head of global digital commerce at Fiserv, tells Karen Webster in a new Masterclass video. He says that involves investments in touchless payments and an integrated shopping experience across channels. Here’s who's doing that. |
| Authenticating Consumers And Preventing Fraud In An Age Of Distraction Some 22 percent of Americans have reported being targeted by COVID-19-related fraud. Stephen Ritter, chief technology officer of Mitek, tells Karen Webster that living through today’s age of distraction can easily cause unwitting victims to click harmful links and fall victim to fraudsters. Here’s how to stop the bad guys in their tracks, with a little help from ‘low friction’ authentication. |
| | Leveraging The Digital Banking Shift | | DATA: More Than Half Of US Consumers Say Trust, Not Features, Drives New Bank Account Openings Nearly one-third of the 2,200 consumers that PYMNTS recently surveyed said theyâve opened new bank accounts in the past three months. For more than half, deciding where to do that came down to one thing: trust in the financial institution. The PYMNTS Leveraging The Digital Banking Shift study examines what consumers look for when opening new accounts, especially at FIs that may not be their primary bank. |
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