A retail news cycle without mentioning Amazon is something that has not happened in quite some time. As the eCommerce arena continues to expand at a rapid rate, Amazon is seemingly the pervasive force behind pushing the boundaries of innovation. The retail industry as a result has been forever changed and is now undergoing an evolution.  Read More...

A brand is no longer just about creating a good product at a good price. Merchants must also create a good experience. If the mobile payment process generates friction, that's strike one. And if customer service can't sort it out pronto, don't bother waiting for strike three; that consumer has already gone to a competitor. Applause CEO Doron Reuveni talks about the importance of customer service and how Applause is helping eCommerce merchants provide an experience that builds a lifelong customer base.  Read More...

Brandless: Procter And Gamble For A Digital Generation?

Brandless doesn't think consumers should have to pay a "Brand Tax" just because their groceries come with a certain label. That's why the startup has come up with over 100 pantry and household staples made simply and priced at $3 across the board. This strategy — better products at a better price — worked for CPG giant Procter and Gamble more than 150 years ago, and investors have put their money ($50 million of it) on it working again.  Read More...