| Safeguarding Customer Payments For The At-Home Call Agent Boom
With lawmakers urging call centers to bring back jobs to the U.S., Work-From-Home call center agents are a growing trend. And WFH has its benefits, said George McDonough, vice president of client relations at IntraNext, but it also means uncharted territory for some employers in terms of securing customer payment data given to remote employees. He tells PYMNTS where the biggest threats lie and how technology can tackle them head on.
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| North Of The Border, Securing The Supply Chain
SMEs need access to working capital, especially when it comes to securing goods and services needed for their own expansion. As eInvoice payment firm Aztec Exchangeâs CEO Edwin Hagan-Emmin explains, a new pact with EDI brings choice beyond traditional factoring to Canadian SMEs.
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| | B2B Payments | | How Visa Thinks About B2B Payments Innovation
It takes an ecosystem. That, Vicky Bindra, Visaâs head of global products and solutions, told Karen Webster, is the only way that commercial payments can move beyond products and point solutions to the innovation capable of reshaping the corporate payments supply chain and addressing real industry pain points. That insight drove the development of Visa Ready For Business Solutions, and Visaâs plan to unleash the massive commercial payments opportunity that awaits. We take you inside how it all came together. Read More... |
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