Venmo, Square vie for stimulus distribution, eCommerce fails to fill retail sales gap, COVID-19’s impact on Main Street SMBs

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TODAY'S NEWS | OPINION | INDEXESTRACKERSPYMNTS LIVE

March 30, 2020

Virtual Event: The Future of Healthcare

The Healthcare Innovation Opportunities Out Of The COVID-19 Crisis

From prescreening the “worried well” before they come to hospitals to treating people via telemedicine, to working with healthcare providers to streamline payments, the COVID-19 pandemic is giving the sector a long-needed innovation intervention. Fiserv’s Colin Mellon; Buoy Health’s Jason Lavender; Flywire’s John Talaga and Amwell’s John Jesser told Karen Webster during this live virtual event that out of the COVID-19 crisis comes a powerful opportunity for healthcare innovation. See what you missed live.

 

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Next-Gen Debit Tracker™

A Debit-Enabled Fix To In-Store Checkout Abandonment

Long checkout lines during peak hours result in nearly 11 percent of supermarket customers abandoning purchases. In this month’s Next-Gen Debit Tracker, Chief Business Officer Andrew Radlow of shopping technology provider Grabango discusses how debit-enabled, in-app payments can offer a grab-and-go shopping experience while allowing consumers to pay with their payment method of choice.

 

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Retail Innovation

Omnichannel: No Longer Optional For Retail

While The COVID-19 outbreak has changed much of the retail world, the changes have more been an acceleration of trends already out there, Fiserv Senior Vice President of Retail Solutions John Nicola tells Karen Webster. He says that what will separate those who emerge from the current situation thriving from those who don't will be the omnicommerce experiences that find new ways to engage with customers in difficult times.

 

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Credit Unions

Why Credit Union’s ‘Mature Trust Model’ Matters For Members

Consumers are shifting to online commerce as COVID-19 forces them indoors. Credit unions must protect consumers from fraudsters. PSCU’s Dave Stafford, chief information officer, and David Bryant, chief information security officer, tell PYMNTS that trust and collaboration are key among the efforts to protect consumers — and their data.

 

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KLW Commentary

New Data: What COVID-19 Is Doing To Main Street SMBs

What would happen to the local economies and culture in every city and town all over the U.S. if one in every four Main Street business shut its doors and one in every three were teetering? Karen Webster said that’s what’s new PYMNTS research reports after talking to hundreds of SMB owners who operate those businesses now say in the three weeks since COVID-19 came to town — two-thirds of whom were planning on 2020 sales to blow past those booked in 2019. Worse yet, 75 percent report having only enough access to cash to last the next 25 days. Here’s a sobering look at what these Main Street SMBs are facing and how they are coping.

 

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