Amazon uses an automated tracking and termination process in its fulfillment centers to monitor employee productivity and issue warnings when they fall short of goals. Amazon offers retraining for workers who struggle to meet expectations but critics say the process creates a stressful work environment. The Verge (4/25)
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Recruiting & Retention
Communicate often with remote team members Leaders of teams working remotely need to offer open lines of communication and find out what team members need to be most productive, says leadership speaker and author Kevin Eikenberry. "Make time for people, schedule times for check-ins and conversations and intentionally reach out -- like you would do as you walk down the hall onsite," he suggests. Skip Prichard Leadership Insights (4/22)
Create a Culture of Well-being How can you improve the health and well-being of employees at work, home and in their communities? Learn to build a culture of well-being that boosts performance and enhances the employee experience. Explore the five pillars of behavior change today.
Download Unum's FMLA Handbook to better navigate FMLA leave FMLA leave can be complicated. With this FMLA Handbook, you'll learn clear definitions of employee eligibility and rights and how to manage intermittent leave so you can avoid the pitfalls of noncompliance with state/federal laws. Download now.
Build trust, empathy by listening to team members When leaders begin to listen to their team members, they will foster a sense of connection, empathy and trust, writes Mary Jo Asmus. Listening leaders also will find out what makes their team members "tick" and will release negative judgments about them and their work, she asserts. Aspire-CS (4/23)
Workplace Chatter
What being a pro dancer taught National Grid's top lawyer Keri Sweet Zavaglia, US general counsel for National Grid, says her early career as a professional dancer taught her resilience, drive and self-awareness. "If you want to be an effective leader, you've got to find a way to adjust those qualities and those traits so that you land in that sweet spot where you're confident but not arrogant," she said. The Post-Standard (Syracuse, N.Y.) (4/23)
The only people with whom you should try to get even are those who have helped you.
John Southard, technology planner and academic administrator
