| Cross-Border Merchant Friction Index |
| NEW DATA: A 20-Step Guide To Boosting Cross-Border Conversion Finding digital products and services online is easier than ever, but paying for purchases from international websites is far from friction-free. How can merchants localize their checkouts for global audiences? In our Cross-Border Merchant Friction Index, PYMNTS analyzed checkout processes at 266 leading international eCommerce sites to come up with 20 steps merchants must take to boost cross-border conversion. |
| Visa On Capturing The Digital Payments Opportunity In Latin America Visa this week teamed up with Facebook to power new digital payments capabilities for WhatsApp users in Brazil, but thatâs just the beginning of the companyâs plans for Latin America. Ruben Salazar, Visaâs senior vice president of products and innovation for Latin America and the Caribbean, tells Karen Webster that in a region where 80 percent of transactions are still done in cash, thereâs lots of room for innovation. |
| Carrier Billingâs Coming Renaissance Carrier billing has done well overseas, but has been largely usurped in the U.S. by apps and cards on file in app stores. However, Boku CEO Jon Prideaux tells Karen Webster that the system could have a U.S. renaissance through âcarrier bundling.â Thatâs where telcos package their services with a subscription to something like Apple Music, Disney+ or Netflix. Will this give carrier billing a second wind in America? |
| Conversa CEO: Digitization Is Just What The Doctor Ordered For Healthcare The healthcare industry needed a host of digital upgrades and enhancements to control costs and create efficiency long before the global pandemic came along to lay all of its issues bare. The good news, Conversa Health CEO Murray Brozinsky tells PYMNTS, is that the outbreak has given virtual care and telehealth the boosts they needed to help the industry start making changes. |
| How The Global Pandemic Fast Tracked Mobile Payments In India Analysts report that mobile-payment transactions grew 163 percent during 2019 in India — and that was before COVID-19. And digital wallet providers are working overtime to make mobile the way to pay and be paid. Will cash soon become and endangered species in India? |
| | Order To Eat Tracker™ | | NEW REPORT: Restaurant Re-Openings And The Guest Recovery Challenge Bringing back guests whoâve had a less-than-satisfactory restaurant experience has taken a whole new level of importance during the COVID-19 outbreak. In this monthâs Order To Eat Tracker, Ray Wiley, CEO of Mexican food chain Hot Head Burritos, discusses how collecting and analyzing customer feedback from a range of online channels is key to getting more customers to return to his chainâs 78 locations as they reopen and recover. |
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