Lawmakers at odds with more SMB pandemic aid, JPMC on how payments drive customer loyalty, and how credit unions drive faster payments innovation
| | | | BUSINESS-TO-BUSINESS EDITION | | Credit Unions Reserve Their Seat At The Faster Payments Table Often smaller and with fewer resources than larger banks, credit unions donât always have the capabilities to modernize and loop into new payment networks like RTP. Corporate One Federal Credit Union CEO Melissa Ashley discusses the role collaboration plays in ensuring these institutions embrace technology to stay competitive and retain their seat at the faster payments innovation table. |
| B2B FinTechs Find Funding To Ease Firms' Digital Transformations Much of the $117 million raised by B2B FinTechs from venture capitalists this week targets money management services for businesses, including invoice financing, lending and banking. But cybersecurity and workflow process optimization also saw significant commitments, reflecting a growing need for corporates to work with trusted FinTechs as they progress in their own digital transformation journeys. |
| | PODCAST: Customer Loyalty | | JPMC: How Payments Drive Customer Loyalty Amid A Digitization Push With the pandemic forcing firms into new business models and adjusting to rapidly changing customer behavior, brand loyalty is more important than ever to preserve revenues. But launching a web store or enabling curbside pickup isnât enough to meet the demands of today. Laura Miller, JPMorgan Chaseâs president for merchant services, tells Karen Webster about the role that payments plays in optimizing digital-sales strategies and elevating the customer experience. |
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