Ulta Leads New Layoffs | Reconsidering Forgoing eCommerce | Clienteling Has Its Moment

Retail Job Losses Await COVID-19 Turnaround

The retail sector played a large part in last week’s historic unemployment numbers. But exactly when those numbers could turn around depends on more factors than a simple lifting of shelter-in-place orders. A German business process could hold some clues to the government’s role in facilitating retail recovery.

Read More...

Clienteling Gives Retailers COVID-19 Interaction Options

The concept has been around for years as an effective way to merge mobile technology, in-store sales associates and valuable customers. But with nonessential stores closed, clienteling provides a way to communicate and even upsell customers during a time when face-to-face contact is on hold.

Read More...

Retaining Subscribers With Better Payment Options, Pause Features

The coronavirus is causing a large economic downturn and is pushing consumers to curb their spending wherever possible, while subscription plans are now on the chopping block. Take a look at how features like the ability to pause subscriptions or better payment options could help keep consumers signed up for subscription plans.

Read More...