| Merchant Fraud Decisioning Playbook⢠|
| Stopping Fraudsters From Taking The Travel Industry For An $11B Ride With the global travel industry expected to lose $11 billion to fraud this year, online travel agents (OTAs) must safeguard against threats across multiple channels. In the latest Merchant Fraud Decisioning Playbook, CEO Felix Shpilman of global travel services provider Emerging Travel Group discusses how artificial intelligence (AI) and machine learning (ML) can help break data silos and unlock insights for omnichannel protection. |
| PODCAST: Payments Platforms |
| How PayFacs And ISVs Can Survive (And Thrive) In Uncertain Times These are troubling times not only for businesses but the PayFacs and ISVs that power their payments experience. Daniela Mielke, CEO of RS2 Software, tells Karen Webster that solving merchantsâ problems well beyond payments is the key to surviving now â and even thriving, in the post coronavirus age. |
| PODCAST: Customer Experience |
| Keeping The AI On ATMs Consumers depend on ATMs but like any mechanical device, they can break down. Rich Johnstun, head of service technology and innovation at Diebold Nixdorf, foresees a future where artificial intelligence (AI) helps to create an individual ATMâs âpersonalityâ and determine when it needs maintenance. Hereâs how. |
| PYMNTS Main Street Merchant Index |
| Main Street USA Was Healthy In February, But Coronavirus Is The Wild Card The U.S. SMBs that populate the PYMNTS Main Street Merchant Index — 3.6 million storefronts — have enjoyed robust growth, adding jobs that have seen rising wages. But then the coronavirus hit the global economy and Main Street right along with it. No one yet knows the road ahead, but our latest figures show what to watch amid this most vital of economic growth engines. |
| | Order To Eat Tracker™ | | How The Cloud Keeps Restaurant Inventory Less Cloudy Keeping multiple restaurant locations well-supplied with ingredients requires precise understandings of different venuesâ needs and careful logistics coordination. Inability to track and predict inventory usage can result in shortages that are detrimental to the customer experience, says Founder Anjou Ahlborn Kay and CEO Sebastiaan van de Rijt of fast casual chain Bamboo Asia. In this monthâs Order To Eat Tracker, the pair explain how cloud-based inventory management systems ensure sufficient stock and product consistency across locations. |
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