| Digital Consumer Onboarding Tracker® |
| NEW REPORT: Universities' Digital Onboarding Orientation Onboarding new U.S. university students is taking on a whole new level of complexity in the pandemic era, as once in-person activities like finalizing financial aid or housing have transitioned online, says Corey Farris, dean of students at West Virginia University. In the latest Digital Consumer Onboarding Tracker®, Farris explains how tapping digital ID verification tools can help. |
| Whatâs Next For The 'Set It And Forget It' Subscription Auto Refill Economy Convenience in the online-subscription world boils down to âset it and forget it,â Spreedly CEO Justin Benson tells Karen Webster. He says subscriptions can thrive in a post-COVID world â and boost merchantsâ top and bottom lines â with a bit of personalization thrown into the mix. Hereâs what that entails. |
| Disrupting The Remittance Market One Corridor At A Time The pandemic has shifted the global remittance market into overdrive and firmly onto digital platforms as consumers on both the sending and receiving side reset their habits. Thatâs what pushed Volopa to target the UK/Nigeria corridor, company director James Wissema tells Karen Webster. Hereâs why he says corridor-specific strategies have become even more important than before. |
| Online Retail’s Next Phase: From Adapt To Accelerate The push of eCommerce has accelerated in the pandemic period and isn't likely to go back to where it was any time soon — if ever, Chris Abele, Fiserv's vice president of digital commerce strategy, tells PYMNTS. He says that’s why now is the time to build across channels for whatever comes next, even as change continues to play out. Here’s what he suggests. |
| Oracle Looks Victorious As Clock Tick-Tocks Down On Deadline For A TikTok Sale Oracle has reportedly won the bidding ahead of President Donald Trump’s deadline for TikTok to sell its U.S. arm to an American company. However, it's unclear whether Oracle will buy the TikTok unit or just partner with it. And it’s unclear if the deadline for a deal is this Tuesday, next Sunday or some time in November. Here’s a rundown of how things could play out. |
| | KLW Commentary | | What Innovators Can Learn From Netflix In his new book, Netflix CEO Reed Hastings is the first to admit that the formula used to build Netflix might not work for every company. What might, Karen Webster says, is the innovation playbook that Netflix seems to have written and followed over the last 22 years â turning something that consumers didnât really want to do into something that consumers no longer had to do to get an even better outcome. She says that anyone now rethinking their digital-first strategies to better serve their end customers might want to study up. Hereâs why. |
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