In recent years, healthcare organizations have used artificial intelligence (AI) to do everything from automating parts of the revenue cycle to engaging patients with personalized experiences. They turned to AI and automation during the height of the pandemic to predict and manage patient surges, maintain PPE supplies, and triage and communicate with patients before receiving care.
In this report, we had the opportunity to interview David Johnson, chief innovation and information officer with Inspira Health Network, and Nasser Chanda, CEO of Paymerang, about the future impacts of AI within the healthcare revenue cycle.
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