If past is prologue, Mozilla's Firefox, Microsoft's Edge and Internet Explorer, and Apple's Safari are all in trouble. Read More ▶ |
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| White Paper: Genesys Telecommunications Laboratories Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction. Read More ▶ | Welcome to the world of cross-platform convergence, Apple. Come on in — the water's fine. Read More ▶ |
| Turn your appliances on/off remotely from your mobile device, or with your voice via Alexa. Or automate with a schedule. The plug also monitors and helps control energy usage, and the slow drain that occurs even when devices aren't in use. Read More ▶ |
| Few are talking about how Apple’s plan to become a key platform provider in the TV space is breaking new ground, but it’s going to become more important in the next 12 months. Read More ▶ |
| | From data scientists to data security pros, the battle for the best in IT talent will rage on. Here’s what to look for when hiring for the 7 most in-demand jobs for 2018 — and how much you should offer. Watch Now ▶ |
| Here’s how to make Google’s apps get down to business. Read More ▶ |
| White Paper: Genesys Telecommunications Laboratories In this commissioned total economic impact study (TEI), Forrester Consulting examines the PureCloud platform-costs to deploy, benefits, risks associated and return on investment. Forrester interviewed customers across North America, Europe and Asia Pacific with years of experience using the PureCloud platform-to give you a comprehensive framework for evaluating this cloud-based omnichannel contact center solution. Read More ▶ | Sign up for our popular daily newsletter. You'll get Computerworld's top stories, first thing in the morning. We deliver breaking news and in-depth features on topics like Windows 10 and enterprise mobility, as well as authoritative analyses of moves made by tech companies like Google, Microsoft, Apple, IBM and HP. Sign up now ▶ | Get ongoing access to our exclusive Insider content — in-depth articles available only to Insider members. You get access not only to Computerworld's Insider content but to selected Insider content from InfoWorld, CIO.com, Network World, CSO, and other IDG publications. Sign up at no cost today! ▶ |
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