The year is almost over—but not quite yet. Here’s our penultimate group of top stories from the past The year is almost over—but not quite yet. Here’s our penultimate group of top stories from the past 12 months.
For those who didn’t clamor to diagram sentences in Mrs. Pickering’s English class, some basics of syntax and structure can be elusive. Here are a few stumbling blocks to sidestep.
When responding to a crisis, you might have to offer updates or bulletins without knowing all the facts. Here’s how to craft these essential—yet terse—missives.
Also: Wendy’s, Taco Bell and Pizza Hut criticized as misinformation spreads, Instagram guides #BlackOutTuesday participants, consumers want brands to take a stand, and more.
The crisis has changed how many communicators interact with their communities, especially online. Here’s how your social media channels can be a part of the solution.
The novel coronavirus has changed everything for businesses and their customers. Here are some of the trends that have grown out of the pandemic that will be with us into next year.
The former CCO for General Electric recounts how he got it wrong when faced with a media relations disaster in 2011. Here’s how you can avoid a similar fate.
