JULY 31, 2017

Hey there. Welcome to the WardsAuto Dealer 5 for Monday, July 31. (Going into the dog days of August.) To start your last day of the month, we've put together items from WardsAuto.com and across the Internet. So let's go:

A top-dog dealer tells how to get customers to show up for appointments (and how to get sales people to ask for referrals.

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Automotive retail is more than just a numbers game; it’s about building relationships and with VIP customer experiences. Every interaction in the customer journey impacts your bottom line. Learn how ELEAD1ONE helps dealers sell more with intuitive and transparent sales, service and marketing solutions that drive profitable results.

A great customer experience is a dealer's best defense, says one of our Industry Voices contributors.

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In a reality check, automakers cut production plans. Check out our chart to see who's doing what.

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Car owners’ love affair with new vehicles is stronger than ever, as evidenced by a new study.

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Now for the latest dealer news from CBT Automotive.

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That’s our WardsAuto Dealer 5 for today. We’ll be back soon with more high fives.

And to reach the editor for whatever reason (i.e. comments, complaints, questions, directions to Ready, KY; or not), contact Steve Finlay at [email protected] .

OK, finally... Forward this alert to dealership colleagues. The more in-the-know people at your place, the better it is. Over and out.

Now for the legal stuff...

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