In this session, Josh Clark, RN, MHA, Vice President, Quality and Safety Operating Systems at the Institute of Healthcare Improvement, discusses how the concept of care operating systems is transforming the experience of healthcare delivery.
Jay Kumar (Moderator), Editor-in-Chief, PSQH Jay Kumar is editor of PSQH. He has more than 30 years of experience as a writer and editor for a variety of publications.
Josh Clark, RN, MHA,Vice President, Quality and Safety Operating Systems, Institute of Healthcare Improvement Joshua Clark partners with health care systems to deploy a series of technology-enabled workflows that seamlessly embed quality, safety, and experience within clinical operations across a variety of settings.
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