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CIO First Look

May 10, 2021

The new IT skills mandate for digital success

New emphasis on business value, agility, and customer experience has IT leaders remaking the IT skills mix, with upskilling strategies aimed at unearthing hidden talent within. Read more ▶

Image: Signet adds virtual facet to jewelry sales in pandemic play

Signet adds virtual facet to jewelry sales in pandemic play

Squeezed by the COVID-19 crisis, Signet Jewelers responded by virtualizing its jewelry sales service, positioning the company well for the future, says CIO Howard Melnick.

The dirty secret of data analytics: Culture of honest inquiry required

For far too many organizations, analysis has been corrupted by a culture of tweaking parameters to support desired outcomes. Here’s how to establish an honest path to data-driven decisions.

Healthcare CIOs fear (and fend off) ransomware threats amid pandemic

Hospital IT leaders are fending off more hackers looking to capitalize on the COVID-19 crisis for financial gain.

Image: GSK takes an agile approach to finding value in data

GSK takes an agile approach to finding value in data

Join us as GlaxoSmithKline (GSK) shares the company’s strategy for deriving value from its data and developing the experience and expertise to tackle more challenging data projects down the road.

Synchrony banks on pandemic shift to boost business agility

CIO Carol Juel sees Synchrony Works, a project that the payment processor implemented to shift more than 16,000 employees to WFH during the pandemic, as a blueprint for fueling agility.

9 ways to tame a bad boss

You don’t have to suffer silently under a difficult manager. Here’s how to manage up, enlist help, and offer feedback to make the best of a challenging leadership situation.

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