Fully understand the mobile checkout experience of top e-commerce marketplaces with this report.
| | | The Mobile Checkout Benchmark Report |
| How Amazon, Target, and other top e-tailers rank on checkout features that drive conversion… Mobile commerce (m-commerce) isn’t just the future of online shopping — it’s absorbing more and more e-commerce in the present. Business Insider Intelligence projects m-commerce will account for nearly 40% of US online sales by 2023, totaling $447 billion. And 49% of shopping traffic from November 1 through December 6 in 2018 went through smartphones, according to Adobe.
Despite its popularity, m-commerce faces serious conversion issues that retailers need to improve on. In North America, mobile browsers posted a conversion rate of just 6% in Q2 compared with desktop’s 11%, according to Criteo. But mobile websites still accounted for 43% of all transactions in the region among retailers that actively promoted their shopping apps, showing that they deserve special attention.
So, although consumers spend more time accessing the internet on smartphones than any other device, e-tailers aren’t able to maximize that value. And considering mobile shoppers have a similar engagement rate as desktop shoppers, but the rates at which they select products and transact are lower, according to Qubit, mobile sites clearly need to improve their ability to convert — and top e-tailers have work to do.
In a new report, Business Insider Intelligence scores the mobile checkout experience of top e-commerce marketplaces — which includes every action from the moment a consumer chooses a product to the final purchase when they add the product to their cart and check out — to determine the current leaders in the space.
It establishes key factors in the checkout process to appropriately score e-tailers and identifies what all retailers and brands can learn from their strengths and shortcomings to improve their own m-commerce conversion capabilities. The report also looks at what developing technologies and initiatives have the potential to bolster conversion in m-commerce.
Business Insider Intelligence’s Mobile Checkout Benchmark Study ranks top e-commerce marketplaces based on their conversion capabilities on their mobile websites. Target ranked first, leading in the adding to and reviewing the cart stage and performing well across the board. eBay led the overall efficiency and checkout and payment phases thanks to its simple process, but poor conversion capabilities on product pages and carts kept it from winning overall. Amazon underperformed as it focuses on gathering consumer data and adding Prime subscribers rather than one-time conversion. Speed and simplicity are top features to drive mobile conversion, according to experts interviewed by Business Insider Intelligence, and becoming faster and more efficient in various facets of mobile checkout will pay dividends for e-tailers. This exclusive report also: Examines mobile websites’ struggles with conversion Creates a benchmarking to score top e-commerce players’ websites conversion capabilities Scores e-tailers’ performances and picks out key learnings from their strengths and shortcomings Identifies developing technology that will be able to bolster mobile conversion in the future And much more. | To get your copy of this invaluable guide to the E-Commerce industry |
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| | | | Choose one of these options: Bundle and save 94% today when you purchase the Ultimate E-Commerce Reports Bundle. You will gain immediate access to this report and 62 others on some of the most important topics impacting the e-commerce space. BUY THE BUNDLE AND SAVE 94% Purchase the report and download it immediately from our research store. The choice is yours. But however you decide to acquire this report, you’ve given yourself a powerful advantage in your understanding of e-commerce. |
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