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CIO First Look
Stay up to speed with the day’s top stories for IT leaders
October 25, 2024
The mainframe’s future in the age of AI
Many companies are already using AI to assist with their mainframe modernization efforts, and many plan to run AI on big iron as well, survey says. Read more
Businesses today rely heavily on non-human accounts like bots and service accounts. A recent survey shows that 69% of companies manage more machine identities than human ones, raising critical security and compliance challenges. How can organizations address these pressing issues? Read more
Guidelines not policies: The University of Texas at San Antonio’s approach to gen AI
When OpenAI debuted ChatGPT, there was fear it would disrupt higher education. Some have responded by restricting it, while others are embracing it. Here, The University of Texas at San Antonio’s Melissa Vito and Kendra Ketchum explain their approach. Read more
Gartner projects major IT spending increases for 2025
Global IT investments of more than $5.7 trillion will be driven by a combination of factors, including AI infrastructure, price increases, and COVID-era device replacements. Read more
Google Cloud chief moves to ServiceNow as COO
Amit Zavery, who spent almost 25 years at Oracle before joining Google, is taking the COO role at ServiceNow as the company attempts to draw a line under investigations surrounding an earlier executive hire. Read more
Marc Benioff rails against Microsoft’s copilot
Salesforce’s boss doesn’t have a good word to say about Microsoft’s AI assistants, saying the technology is basically no better than Clippy 25 years ago. Read more
ServiceNow, Rimini Street partner for a new ERP cost-saving model
The offering is designed to provide enterprises with an alternative to disruptive ERP transformation strategies, such as rip and replace, and lift and shift. Read more
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