The agenda is live for ‘What’s next for CX?’

Autotrader, easyHotel, Octopus Energy, Tony's Chocolonely, Zurich Insurance and more

View in browser 27-28 APRIL 21 | VIRTUAL CONFERENCE 12+ HOURS OF CX CONTENT The agenda for our virtual conference, Econsultancy Live: What’s next for CX?, is now live! Join us on 27-28 April to hear from 40+ CX experts from brands such as; Autotrader, easyHotel, Octopus Energy, Tony's Chocolonely, Zurich Insurance and more. They’ll be sharing their insights and expertise on customer service, design and UX, retail and ecommerce, customer insight and everything in between. Explore the agenda to get a taste of what you can expect. Don’t forget to get your Virtual Pass before Thursday 1 April to take advantage of the Early bird discount and save £39 on your pass. BUY AN EARLY BIRD PASS SESSIONS INCLUDE: Retail-tainment in China with Alibaba's Tmall Alibaba’s Miriam Figueiredo will discuss how to grab the attention of Chinese consumers today and how your brand can capitalise on them. How to... use social media to connect with all your customers Emma Martell talks through how Avanti West Trains uses communities on social media to improve their CX, both online and offline, and why brands need to be more community-minded. The role of empathy in business innovation at Moonpig Moonpig’s Head of Product Design & Research, Camila Diaz, talks to Econsultancy editor Ben Davis about their design approach and the importance of empathy in driving innovation. Understanding customer needs in 2021 In this panel discussion, featuring easyHotel, Vistaprint UK & Ireland and Zurich, we hear from some brand marketers and digital professionals on how their customers’ needs have evolved over the year of the pandemic. VIEW THE AGENDA Don't miss out! Benefit from the Early bird discount to save £39 and buy your Virtual Pass for £160+VAT. Early bird ends on Thursday 1 April. OUR PARTNERS Unsubscribe You are receiving this email to [email protected]. You can unsubscribe from Marketing emails from Econsultancy. Econsultancy is part of Xeim Limited, part of the Centaur Media plc group. Registered in England and Wales with number 5243851 Registered office at Floor M, 10 York road, London, SE1 7ND Copyright © 2021 Centaur Media plc and / or its subsidiaries and licensors. All rights reserved. Privacy Policy