Navigating Natural Friday Edition
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APRIL 18, 2025









Sampling's new playground: Vacation rentals

Natural and organic brands are turning to vacation rentals to place products directly into the lives—and hands—of consumers.

Douglas Brown Douglas Brown, Senior Retail Reporter

Launching a new adaptogen-packed cookie brand? In addition to recipe development, manufacturing, packaging, distribution and hiring sales teams to knock on doors, you'll want to spark buzz.


Advertising. Public relations. Events. And of keen importance, sampling. You need to get those maca-infused snickerdoodles in the hands and mouths of as many potential customers as possible. Just one bite, you believe, and they'll buy a bag—and keep returning for more.


In-store sampling served as the most common strategy for decades, and it still reigns. But other opportunities, such as erecting booths at events with target customers—slinging sips of the new energy drink at a big mountain biking competition, for example—also help brands get in front of consumers.


Now comes another sampling stage: vacation rentals. Brands increasingly are working with agencies that collaborate with vacation rental owners and managers to place products in those ski chalets, beach cottages and urban lofts.


"This is a new way to sample—you know where your product is, there's no competition and guests are actually using it," says Rachel Vigil, chief executive and founder of UpClose Marketing, a California firm that specializes in vacation rental sampling. "It's not just a product drop. It's woven into a three-day lived experience. Guests relate the product to their vacation, their happy place, and that's powerful."


Vigil's network now spans more than 15,000 properties across the United States—Airbnbs, VRBOs, boutique hotels and other rentals where people live, temporarily, in spaces that feel like home. Her company, too, is beginning to venture into campgrounds, glamping sites and RV rentals.


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Sampling's new playground, continued...

Participating brands can supply products for at least 100 properties for each trial. The easiest and cheapest method is for brands to send product directly to property owners or hosts. This is especially easy when working with owners or hosts who oversee multiple listings—often more than 100.


If direct shipping isn't feasible, they can work with The Sampling Store, a logistics firm that UpClose Marketing partners with to manage distribution and more. Brands send pallets of product to The Sampling Store warehouses, and employees break them down and repackage them into sampling kits for rental properties. The Sampling Store also designs and prints signage.


The approach appeals to more than brands and the vacationers spending their afternoons visiting wineries. Rental owners endorse it, too. They're getting free products placed throughout their properties. In some cases, too, those products are items they would otherwise have purchased for guests, like coffee.


Requirements for owners are simple: They must take photos to confirm placement. And displays for products must include signage and educational messaging.


Many brands come from the natural and organic products industry, where Vigil focuses her attention. Owners, she says, find the channel's products often fit best—renters respond to healthier, more eco-friendly products. And they also love encountering products they've never seen before: maca-pumped snickerdoodles over a sleeve of Oreos any day.


Sampling campaigns run for at least three months, giving brands runway for reaching a diversity of consumers and also yielding valuable data about targets reached as well as whether sampling translated into near-term follow-up sales.


Read on for more

 
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