For you this week:
The guy who curates the Top500 supercomputers list tells us how the cloud is changing the equation for researchers. Plus, the nonprofit Save the Children shares its strategy for hiring the kind of people who can deliver relief services in intense environments like the wake of a typhoon.
— By Jeff Erickson, Oracle
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| | | | | Save the Children Helps Indian Families Recover from Devastation | | After Cyclone Fani’s 127-mile-per-hour winds devastated the eastern Indian state of Odisha last April, relief workers traveled daily to communities, providing food, water purification tablets, and other emergency supplies. The response is typical of Save the Children, which is marking its 100th anniversary. Using tools such as Oracle Human Capital Management Cloud helps it recruit the types of workers who can brave intensely challenging situations to deliver service as well as hope. |
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| | Three Safe Ways to Test Bots in Your Call Center | | #1: Convert hotlines to “botlines.” Up to 60% of tech support calls are for basic questions like mobile device compatibility. Why not train a bot to walk customers through these, and let highly trained agents deal with complex problems that require expert, human support? Two more ideas. |
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| Events | Oracle Cloud Test Drive
July 30 | San Francisco |
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| Autonomous Database Development Best Practices
July 30 | Online |
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| Get the Most Out of Your JD Edwards System
August 1 | Online |
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Oracle Code One 2019
September 16–19 | San Francisco |
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| Oracle OpenWorld
September 16–19 | San Francisco |
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