Top 10 Must-Ask Questions Before You Submit A Private Deal  Get your clients approved and financed fast by answering these key questions in your deal submission. At any point in the mortgage process, an issue can arise and put the deal in jeopardy. This can result in costly penalties, wasted time and energy, and an unhappy client. Especially when working with your private lender, it’s important to have a well-rounded borrower profile so that underwriters can provide the best solution for the circumstance, and approve the financing quickly. Incomplete files require a back-and-forth between the broker, which can cause unnecessary delays to financing, and could even end up in a lost client. Here are the top 10 questions to ask your clients before you submit a private deal to maximize (quick!) approvals. |
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Is the property (or will the property be) home owneroccupied or a rental? If the property is a rental, ask follow up questions on whether there is an existing tenant, and projected or actual rental income. |
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If this is a new purchase, what is the source of the down payment? Have you set aside sufficient funds to cover fees and closing costs? Ask for confirmation to prove the source of down payment (i.e., bank statements and any recent mortgage statements). For more information, you can see CMI’s blog on hidden fees. |
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If this is a refinance, are you in good standing when it comes to other mortgages and/or property taxes? Is there an outstanding balance on another mortgage? Ask further questions to learn the story behind any arrears and obtain a copy of the most recent mortgage statement and/or the most recent property tax statement. |
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Has an appraisal been completed? If the answer is yes, who completed the appraisal? |
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What is the status of your employment? How are you compensated? Ask about salary and compensation, whether hours are guaranteed, and employment history. Request a copy of the client’s most recent paystubs, T4s and Notices of Assessments (NOAs). If your client is retired, how long have they been retired and do they have pension income? If your client is businessfor-self, what is the business and how is their compensation structured? |
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Tell me about your current credit rating and what led to it. Where a borrower has damaged credit, learn the story behind their situation. Ask follow up questions including whether the client has any collections, and obtain documentation to support updated payments. |
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Have you filed for bankruptcy or a consumer proposal? Do you owe the CRA? If your client has filed for bankruptcy, ask whether it has been discharged and whether a mortgage was involved. In the case of a consumer proposal, learn about what led the client to file, and the status of monthly payments. Obtain copies of discharge documents where possible. |
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Will you work on your credit? This question provides an opportunity to teach clients about their credit rating teach clients about their credit rating and offer solutions to help them rebuild it. |
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What is the exit strategy? Is the client planning to sell? Aside from having a backup repayment plan, an exit strategy is also an opportunity to show clients how an alternative mortgage is critical to their long-term financial goals. The more feasible the exit strategy is, the more confidence underwriters have in the submission. |
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How can we work together to move the client out of a private lending situation? Create a plan with your client to transfer to a prime lender within 12 to 18 months. Discuss ways to keep up with financial obligations and achieve a credit rating that would assist in qualifying for traditional financing. |
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With the right questions, you can guide your client to providing all the information needed from the get-go. This small step can save time and money, and prevent a collapsed deal and a lost client later. It will also help you and your lending partner find the best mortgage suited to each individual borrower to help them achieve their future goals. |
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