As promising and inevitable as the transition to digital healthcare has become, digitization will need to demonstrate ROI. Providers can spend tens of thousands of dollars—or more—to develop digital offerings, but the investment must prove its value to the hospital, staff, and patients. At Sutter Health, the Sacramento, California–based not-for-profit health system that serves 3 million patients, the overarching goal for its digital healthcare transition is to develop offerings that appeal to both staff and patients. Nearly 75% of respondents in a recent HealthLeaders survey healthcare executives estimated that digital interactions account for up to 50% of their encounters with patients. In the modern age, where technology is the most useful it has ever been for streamlining services and processes in healthcare, many organizations are still struggling to prove the value of digitization. In the latest HealthLeaders Intelligence Report, learn more about where healthcare leaders see the greatest value in digitization processes throughout their organizations.
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