| LiveAgent gives you a multi-channel support solution for email, live chat (customizable LiveAgent widget), voice, and social pages. The live chat will let you communicate with customers in real-time while showing you how many site visitors you have and where they are coming from. LiveAgent keeps things running smoothly by letting you filter, prioritize, assign, merge, split, and tag conversations from within your dashboard. There's also a built-in CRM that stores customer info and previous ticket history, a support portal where customers can find answers to questions when you're not around, and the ability to generate stats on your team's performance. Bottom line: You can now manage all your customer support messages, regardless of where the conversations are happening. | 