What’s the true impact of shipping on brand loyalty? Our latest consumer report revealed that 67% of customers are not likely to return after a single negative delivery experience.

Despite supply chain constraints, labor shortages and a global pandemic, customers are less forgiving when their package arrives late. They don’t blame the carrier, they blame you. 

Discover how the world’s top retailers are solving order issues and delighting customers this peak season despite labor shortages and supply chain challenges.