A closer look at ServiceNow Virtual Agent technology, and the potential implications for IT service desks from the enterprise into the midmarket and perhaps even small businesses.
Apcela AppMon positions itself as an enterprise-grade, software-defined monitoring solution for network and application performance. Here are the features so far.
Atonomi - the blockchain-based arm of IoT security provider CENTRI Technology - has been beta testing its Atonomi Network since about May. Will partners plug in?
Konica Minolta Business Solutions acquires MWA Intelligence Inc., an SAP partner that developed an ERP platform for the imaging channel. The MWA team will join All Covered, the IT services division of Konica Minolta.
IT decision-makers at small and medium-sized businesses (SMBs) often are unprepared for malware, phishing & other cyberattacks, a Webroot survey shows.
IT professionals are opting for cloud-native technologies -- which suggests partners should be pitching cloud-native offerings to customers, according to a new report.
