The Shift key is the second largest on your keyboard. As a modifier key, it's mainly used to type capital letters and symbols at the top of other keys. But you can do much more with it, such as scroll horizontally, cut and paste and highlight text. Here are five ways to use your Shift key and increase productivity.

Cold-calling is tough. No one answers their phone anymore. Cold-emailing is easier, but how do you not end up in the trash folder?

• It all starts with the subject line. Get the recipient’s attention with the first five words, and/or make it personal by using “Referred to you by” or “Quick question” with the recipient’s name.
• In the body of the email itself, get to the point. If you have a mutual acquaintance, include that person’s name in the first sentence. Write like you’re talking to the person. Avoid corporate-speak, like words such as “synergy” or “paradigms.”
• Tell the person what you want, and be specific. And don’t forget to proofread before you hit “Send.”

📧 Wondering whether someone read your email? Here are some methods to tell if your message is still unread.

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Are you looking for the ideal gift for that special person in your life? I have the perfect solution. Why not give them the gift of a great night's sleep with the best sheets they'll ever own? I've even got a way to save 35%.

Over on my Instagram page, I share photos of my life. I keep my profile private, but I'll add you!

... You don’t have to take on the world alone. For almost five years, I cared for my Mom through her cancer journey. It was an honor, but it was hard. Looking back, I really should have made time to care for me.

I wish I had known about BetterHelp. It’s entirely online, which is so convenient and a lot easier to fit into your schedule than traditional in-office appointments.

You just fill out a brief questionnaire to get matched with a licensed therapist, and you can switch therapists at any time for no additional charge if it’s not a great fit.

Have you ever watched a show and found the dialogue too low or muddled to hear? Many newer smart TVs include options to adjust your TV's dialogue settings. The exact method varies by brand, but these general tips will guide you to the right sound.

One of the creepiest types of malware is a keylogger. These programs record everything you type — text messages, login credentials, payment information — and relay that information to cybercriminals to do as they please. Here's how to spot keyloggers on your computer and phone and what to do if your device is infected.

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The witness protection program has one purpose, to protect informants from retribution. They do this by moving the person to another location, giving them a new identity and cutting off all contact with their past life. So, how is this program so successful? There is more to the process than you might think.