| SBA struggles to meet SMB loan demand, Consumers lose appetite for delivery aggregators, Amazon pulls plug on shipping service | | | Optimizing AP And AR Playbook⢠|
| How Firms Can Speed Past The $150B Toll Of Legacy AP And AR Processes Online commerce is continuing despite a global pandemic, thanks to a tech-forward connected economy. Yet the back-office payment processes of millions of businesses have not seen the same kind of transformation: labor intensive, paper-based invoicing costs U.S. firms an estimated $150 billion a year. In the Optimizing AP And AR Playbook, PYMNTS examines how firms can employ virtual cards, eInvoicing and other innovations to bring their B2B payments into the 21st century. |
| PODCAST: Digital Identity |
| When Digital First Became Digital Only â And What It Means For Digital Identity The coronavirus crisis has rapidly moved commerce from a âdigital firstâ experience to a 'digital only' one. "We no longer can attain goods or services through any other means other than online," Trulioo Chief Operating Officer Zac Cohen tells Karen Webster. But Cohen says businesses face two big challenges â how to serve technically unsavvy customers and how to keep the fraudsters out. |
| Data: Consumers Lose Their Appetite For Delivery Aggregators Call it the surge that wasnât â or hasnât been, yet. Online food delivery aggregators were supposed to soar as Americans sheltered in place and restaurants needed additional revenue streams. Weâve found that the reality has been more mixed â and the aggregators have lagged. Hereâs our take on the data and the reasons why the headwinds are gathering. |
| Moving Money X-Border In The Age Of ‘Business As Unusual’ Making cross-border payments get to where they need to go is no easy task. SmartStream’s Vincent Kilcoyne, executive vice president, and Roland Brandli, senior vice president of Payment Programs, told Karen Webster in a webinar titled "Why SWIFT GPI is the Beginning, Not the End of Moving Money Cross Border" that there are expectations and deadlines to be met even as financial services, as an industry, is evolving at a head-snapping pace. Here’s how banks and financial institutions can meet them. |
| The Direct — And Indirect — Paths To API Monetization As we work from home and bank from home, financial institutions need to shift their mindset to digital services. Amit Aggarwal, senior vice president of code connect and open APIs, product management, at FIS, tells PYMNTS that APIs can be monetized — directly and indirectly — by FIs as they tap into customer data. Here’s how. |
| | Consumer Subscription Retail Services Report™ | | NEW DATA: 10 Things That Can Curb Subscription Commerce Churn Fifty-eight million United States consumers canceled at least one subscription plan during the past six months. The COVID-19 pandemic threatens to push that figure higher as consumers tighten their belts. So what are subscription services to do? In the Consumer Subscription Retail Services Report, PYMNTS surveyed 1,968 consumers to learn how pause options and 10 other key features can help secure 57.1 percent of at-risk subscriptions. |
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