Your source for IT news and tech tips.
| | | Say Goodbye to That Green "Secure" Lock on Google Chrome | | CNET | Google is phasing out the green lock icon and "Secure" label next to URLs on Chrome — pointing out that safe websites should be the norm on the internet. Right now, all HTTPS websites show that lock and label if you're visiting the page on Google's Chrome browser — telling you that you're visiting a secure page that's encrypted and protected from cyberattacks. Google's goal is to make sure 100 percent of the internet is HTTPS, and it's getting pretty close. | | Why Linux Apps on Chromebooks Are a Really Big Deal (Really!) | | Computerworld | Though it wasn't in the keynote, a massive new development did sneak its way into Chrome OS during Google's I/O conference last week: the quietly announced ability for Chromebooks to run Linux apps as if they were native applications. "Linux apps," you're probably thinking. "Yawn. What's next — support for OS/2 programs, too?" (Nerd joke alert.) Before you write this off as being no big deal, though, hang on: Linux app support coming to Chrome OS is actually a monumental move for the platform — for two main reasons. | | Zendesk Launches Zendesk Suite and Zendesk Connect | | PCMag | Helpdesk software vendor Zendesk announced two new products designed to help companies better serve customers. The first product, Zendesk Suite, will reportedly bring chat, email, and other customer support channels under one unifying platform. The second product, Zendesk Connect, is designed to gather customer interaction data and use that information to proactively solve customer service problems. | | Samsung’s Sad New Ad Is Packed with iPhone Disses | | Cult of Mac | The life of an iPhone owner is a truly miserable experience, according to the Android smartphone makers at Samsung. Take a look at the sad life of an iPhone user. |
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| | | Organize Your Inbox with These 7 Gmail Filters | | Zapier Blog | Banish newsletters, marketing emails, and spam from your inbox forever. Automatically move emails from important contacts into a priority queue. Find old, unimportant emails, and batch delete them to free up space in your mailbox. A few Gmail filters are all you need. | | 6 Ways to Have More Productive Meetings (Yes, It Can Happen) | | Evernote Blog | What can you do to avoid back-to-back meetings every single day? And how can you make the meetings you do attend worthwhile? Here are six simple tactics to make meetings more productive and manageable. |
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| | | Google’s Selfish Ledger Is An Unsettling Vision Of Silicon Valley Social Engineering | | The Verge | Google has built a multibillion-dollar business out of knowing everything about its users. Now, a video produced within Google and obtained by The Verge offers a stunningly ambitious and unsettling look at how some at the company envision using that information in the future. A Google spokesperson said, “We understand if this is disturbing — it is designed to be." |
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| | | Introducing The Zendesk Suite | | Zendesk Blog | Zendesk is proud to announce its newest arrival—The Zendesk Suite. The Suite, as they call it for short, bundles Zendesk Support, Guide, Chat, and Talk into a single omnichannel solution that’s easy to try, buy, and set up, all at a great price. | | Meet Connect: A New Product to Automate and Scale Proactive Support | | Zendesk Blog | With Connect, support teams can orchestrate and scale satisfying customer experiences throughout the customer journey in three ways: anticipate and prevent tickets, follow up at scale, and grow and retain. | | Introducing the Okta Product Roadmap & Feature Manager | | Okta Blog | Building on their recent success of the new Trust Dashboard, Okta continues to expand transparency to customers with the release of the Okta Product Roadmap, now Generally Available to all. |
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