Fresh groceries are sometimes hard to sell — that’s one of the lessons from recent failures of unattended retail in China, where several major operations have shut down. Still, Amazon and other retailers and companies continue to push kiosks and other forms of this retail throughout the globe. What lessons does the negative experience in China offer?  Read More...

Modern-day consumers don’t want retailers to entertain them when they buy clothes and accessories. According to the PYMNTS Connected Consumer Playbook, they want these merchants to bring them an experience that makes it easy to shop. Here’s how merchants are tapping into innovations like buy-online-pickup-in-store to make shopping more seamless in the digital age.  Read More...

The regulatory landscape is always shifting, and for financial services and payments firms, nimbleness is key. Run afoul of mandates such as those contained within the General Data Protection Regulation, and the fines accrue – as an examination of GDPR’s anniversary shows.  Read More...