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PYMNTS TV B2B Payments 2021

Visa’s Phalen: Better Collaboration Will Push B2B Payments Into The Digital Age

Get used to the phrase ‘collaborative commerce.’ Visa’s Kevin Phalen, head of global business solutions at Visa, tells Karen Webster that facilitating interoperability and eliminating friction will bring buyers and sellers — as well as trillions in revenue — into the B2B space.

Cross-Border Payments

Western Union CFO: Pandemic Tailwinds Fuel Digital Remittances

The World Bank may have predicted the steepest decline in global remittance history for 2020, but Western Union Chief Financial Officer Raj Agrawal says demand is up for individuals to send and receive money so long as they have a digital channel through which to do so.

Order To Eat Tracker

Sprinkles Sweetens Contactless Options To Improve Customer Satisfaction

Restaurants and bakeries have been sweet on digital and contactless technologies during the pandemic, says Daniel Legh-Page, vice president of technology and IT at confectioner extraordinaire Sprinkles – and how digital ordering with a sprinkle or two of loyalty on top is getting the job done.

India’s Unbanked

Indian FinTech Creates Inclusive Services For Rural Underbanked

India’s rural areas have some 50,000 very small community banks that are little more than counters for customers to deposit or withdraw cash – but why Mandar Agashe, founder, managing director and vice chairman of Sarvatra Technologies is using Payments-as-a-Service tech to turn the underbanked into banked with debit cards and ATM access.

 Virtual Healthcare 

Textual Healing: Startup Connects Virtual Healthcare To Sam’s Club Members 

The pandemic has spurred the increasing adoption of virtual healthcare. Robbie Cape, CEO of 98point6, tells PYMNTS how an app-driven, text-based approach can restore the relationship between patients and primary care physicians – and why Sam’s Club thinks so, too. 

Walmart+ and Amazon Prime Face-Off As Consumers Decide Who Gets Their Business

Walmart+ debuted a little more than a month ago and new PYMNTS data shows that roughly 17 percent of U.S. consumers report having a Walmart+ membership – and already three in 10 of the highly coveted bridge millennials say they have both Amazon Prime and Walmart+. Karen Webster says time will tell whether Walmart+ can keep those younger, higher-spending consumers in the boat.

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Best Of Yesterday 

EAF: New B2B Payment Tech Expedites Disaster Reliefs

FIS President: B2B Payments Transformation Needs Strong Value Proposition

REPORT: Consumer Privacy Concerns Demand Regulatory Compliance